Support


Customers can raise any question, technical or administrative, to Sparkle Support which is structured on a multilevel modality:

The Contact Center, the unique Customer access point, addresses each specific request to the proper Competence Center, monitors the status until the resolution while keeping Customers constantly informed on the evolution of the issue reported.

 

Contact Center
Fax: +39 06 5274 4560
Email: contactcenter.tis@tisparkle.com

The Competence Center is a team of specialists addressed for specific inquiries via the Contact Center and is composed by people strongly committed to promptly resolve the specific issue reported from the customer with the best possible efficiency.